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"Beverly is hard working, a great writer/communicator and has a remarkable marketing mind in the sense that she always knows the right approach to take and the next step to get there."
Senior Marketing Manager - global law firm

Latest articleTen tips to build personal resilience

"Keep calm and build resilience" reads the poster advertising the community events in a village near to where I live in Kent. I see a range of activities that aim to bring together the residents regardless of age or gender. There are exhibitions, demonstrations,...

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Ten tips to build personal resilience

Past news

Six good reasons to keep a personal journal

Six good reasons to keep a personal journal

In an age of rapid change and instant communication, it can be hard to slow down and reflect on what really matters. Keeping a personal journal is a means to achieve this. A journal can be used for many different personal and professional tasks. One of the most beneficial is its ability to help you capture learnings and reflections...

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Building a mindset of success

Building a mindset of success

People with Ambition is a new event series designed for career-minded professionals working in Professional Services firms. Beverly Landais will give an interactive talk at the first event on 4th April entitled: 'Building a mindset of success'. Beverly will address psychologist Carol Dweck's claim that success comes from having...

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What wins hearts and minds earning the loyalty of clients?

What wins hearts and minds earning the loyalty of clients?

With Valentine's Day just around the corner, it seems appropriate to think about what wins hearts and minds and earns the long-term loyalty of clients. To create mutually satisfying and long-lasting relationships, brands must put their clients first. This means taking deliberate steps to understand their needs and then organise the...

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What's on your client's agenda for 2017?

What's on your client's agenda for 2017?

Sometimes we forget that clients make plans too. We don't mean to but we do. Things change for them. Fresh challenges need to be faced. New ideas are needed. Do you know what's on their agenda for 2017 and beyond? Is what you offer still relevant? How does your service fit into their plans? If you don't ask, a competitor will and...

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Improve business performance by creating an active listening culture

Improve business performance by creating an active listening culture

I often wonder what would happen if people actually listened to each other. You know, really listened. This means not speaking themselves but taking the time to absorb the message and reflect upon it before jumping in with their views. All sorts of interesting possibilities present themselves. Misunderstandings can be avoided. Good...

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What does inspiring leadership look like?

What does inspiring leadership look like?

Have you ever looked someone in the eye and while hearing their words been struck by the disconnection between what is being said and the expression on their face? It is an unsettling experience. We are hard-wired to sense insincerity and our unconscious picks up the telltale signs. Consider the leader who routinely disregards the...

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Tips for managing professional services brands

Tips for managing professional services brands

Brands are never static. They need to be refreshed and invigorated over time otherwise they can fall out of fashion, be overtaken by the competition or simply fade away.  The branding process begins internally with a shared set of common standards, values and behaviours around which people can rally. A brand is not...

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Making that first impression count for the right reasons

Making that first impression count for the right reasons

Often a client’s first experience of your business is formed as soon as they step into your building. The ambience, the service and the reception received are hugely influential in creating that great first impression.  Physical work space also influences internal morale as well as external client perceptions of your...

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Shaping client experience through team coaching

Shaping client experience through team coaching

What does it take to shape a high quality client experience? How do you encourage effective and long term client / adviser relationships?  What is the role of the marketing department in achieving this? These are the questions that every professional services marketer should contemplate with a view to taking personal action....

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Sparking thoughts: what I've learned

Sparking thoughts: what I've learned

It's good to give something back. In early 2013, I did Chartered Management Institute’s (CMI) Chartered Manager accreditation and found it a very valuable experience. I wanted to give something back so I put myself forward to become a member of the CMI board of trustees in October 2013. I believe better managed organisations...

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"I start my new role as in house lawyer on Wednesday. I want to thank you for all the support you have given me. I have valued it immensely and it has made a real difference to my belief in myself. I have learnt so much from you. Thanks again, I hope you can feel that you played a significant part in my current success."

General Counsel, Global Security Company

"Beverly kindly led a roundtable discussion on 'Winning new business through cross-selling'. Her clear and concise thoughts were excellently delivered and helped facilitate a strong discussion. The high feedback scores from members and comments were extremely positive and reflected her depth of knowledge and understanding around the topic."

Business Development Director, Media Services

"Beverly’s style was personal, understanding, accessible, transparent and detailed. Being a trusted expert in the field I work within, I found huge confidence in her being able to provide practical hands-on strategy for practically and positively dealing with the challenges in my current role. Expectations on both sides were clear from the outset, which meant we got the most from each session. Additionally, I felt that the program was tailored to me as opposed to a ‘one size fits all’ – a rare quality! This was enhanced by Beverly asking the right questions of me to uncover where I would get the most value from her experiences and triumphs."

Senior Marketing Manager, Global Law Firm

"What I value about Beverly as a mentor is her honesty and integrity. A fantastic communicator and natural coach she provides a calm reassuring presence which encourages people to excel."

Director of Clerking, Commercial Barristers Chambers
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